Chatbots and voice assistants
Your assistant on WhatsApp, on your site and on the phone
We put the assistant to work on the channels your customer already uses: WhatsApp, your site’s chat, social messaging and voice calls. It is the same logic and the same information across all of them, so a conversation that starts in writing can continue by phone without the customer explaining their case again.
What it solves
If any of these three sounds familiar, this is your door.
Each channel is handled separately and the customer repeats themselves on every one.
The phone rings all day with questions that take ten seconds to answer.
WhatsApp messages get lost because one person holds the phone.
What we build
The full scope, with no small print.
- 01WhatsApp on the official API
- With the number verified in your name, not a handset wired to a program. It is the difference between a channel that holds volume and one that collapses as you grow.
- 02Chat on your site and social channels
- The same logic and the same information everywhere, so you are not maintaining three assistants that answer differently.
- 03Voice for calls
- Inbound and outbound, with handover to a person inside the same call when needed. Tested on your own content before the channel is committed to.
- 04Actions, not just answers
- Book an appointment, look up an order, raise a payment. A channel that only informs leaves the job half done and the customer still has to write to somebody.
- 05Unified history
- The conversation is one thread whichever channel it came in through. Your team sees all of it in a single panel.
How it is done
- 01
Start with the highest-volume channel
Almost always WhatsApp. One channel goes up, gets measured on real conversations, and the rest are added on the same foundation.
- 02
Account and number verification
Everything ends up in your company’s name, not ours. It is what keeps you from being tied to a supplier by something as silly as a phone number.
- 03
Handover to the support team
Training on the panel and agreement on what is handled where. A new channel is useless if the team does not know when to step in.
What you get
What stays in your hands when the project ends, with or without us afterwards.
The channels connected and live.
A single conversation dashboard for your team.
Numbers and accounts configured and verified in your name.
Training for the support team.
We’re where your customer writes and calls.
Frequently asked questions
Can we start with WhatsApp only?
Yes, that is the usual path: start with your busiest channel, then add the rest.
Does the voice sound robotic?
No. And we test it with your content before committing to the voice channel.
How is this different from an AI agent?
These channels talk to your customers; an agent runs complete internal processes.
Not sure which AI solution fits your company?
Book a free consultation with the team. No sales pitch: we tell you honestly how, and whether, artificial intelligence actually helps your operation.
Who you talk to
- 20 years building technology
- More than 10 companies of our own built
- Custom projects in any industry